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Wednesday, March 11, 2015

Blendabilities have been discontinued...

There have been continued quality issues with the Blendabilities Markers product line.  Due to the nature of the defect (see below), Stampin' Up! has concluded that difficulties, dissatisfaction, and product returns will only become more widespread. The manufacturer is unable to correct the problem in a manner that Stampin' Up! is certain would meet their high quality standards and provide them with a stable, long-term solution. Therefore, after a great deal of deliberation and in order to prevent further disappointment, the Blendabilities product line has been discontinued.




BLENDABILITIES Q & A

Q: Will the Tuxedo Black Memento Pad and the Tuxedo Black Memento Pad Refill still be available for purchase?
A: Yes. These items will continue to be available for purchase. 

Q: What are the quality problems with this product?
A: When the tip is welded to the barrel, the welding process can leave microscopic (invisible) holes in the marker tip. This leads to accelerated evaporation of the alcohol in the ink.

Q: Are all Blendabilities markers defective?
A: No. Most Blendabilities markers work as intended and I personally haven't experienced the drying issue but am aware of it from customers and fellow demonstrators. 

Q:  What if I have Blendabilities markers that are defective?  If you ordered them through me, please email me for assistance.  If not, please contact the demonstrator you ordered them through.

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